Privacy Policy

This Privacy Policy outlines how Shop Vapes UK collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Shop Vapes UK website (“Site”). This policy applies to the Site and all products and services offered by Shop Vapes UK.

Personal Identification Information

We do not store credit card details nor share customer details with any third parties, except as necessary for age verification.

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, although it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Shop Vapes UK may collect and use Users’ personal information for the following purposes:

  • To conduct age verification checks: As a responsible reseller of vape products, we must ensure that we do not sell to minors. We conduct a one-time age verification check for every new user account to confirm that all our customers are over the age of 18. This check is conducted via a third-party Age Verification service.
  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To process payments: We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Users can unsubscribe from receiving future emails at any time by following the detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others.

Compliance with Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For this reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 18.

Changes to This Privacy Policy

Shop Vapes UK has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. 

Compliance with the children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 18.

Changes to this privacy policy

Vape Green Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, don’t hesitate to get in touch with us at: Contact us

This document was last updated on July 25, 2024